How much are the delivery costs?
During temporary promotions indicated on the site, delivery costs are free for the purchase of new books, regardless of the total amount of the order.
Outside these promotional periods and without specific agreement from Greenshop, the amount of the order is increased by delivery costs as follows:
The order amount is increased by shipping costs (up to 2 kg) as follows:
For more than 2 Kg, the slowjuicer shipping prices apply
If the destination country is not included in the list of countries offered in the basket, please contact us.
When and how will I receive my package?
Stock is managed in real time; the mention "in or out of stock" is indicated on each sheet. In the event of a stock shortage, a rare case since the two Greenshop partners are, for one, the importer of the Jazz range and, for the other, the publisher of Taty Lauwers' books, we indicate the restocking time for each product.
Write to us to be informed by email of the availability of a particular product, if it should be out of stock.
Except for holiday periods as we indicate them on the home page of the site, we process orders for products in stock within 1 to 2 working days after you have placed a firm order.
We undertake to post packages within 2 working days after processing the order and receiving payment.
Delivery times for books by Belgian or French post for Belgium or France are one working day on average. When shipping between countries (BE -> FR or CH, for example), this delay can be up to five days.
For slowjuicers, consult the DPD
websiteWho will deliver my package?
For an order of less than 5 books: sent in an envelope by post. Beyond that: by postal parcel.
Extractors are sent by UPS parcel, with tracking. The delivery time can be found on their website, based on the tracking number that is sent to you by email on the day of shipment, for more information visit the DPD
websiteSpare parts are sent by postal parcel, with tracking.
We will inform you as soon as possible of any delay in delivery beyond our control.
Upon delivery of an slowjuicer, you are required to check the physical condition and contents of the package, in the presence of the carrier. You are requested to notify us of any anomaly as soon as possible.